BRIDGEPOINT HEALTH PTE. LTD. - Clinic Assistant

Roles & Responsibilities

This role reports to the Deputy Clinic Manager / Clinic Manager / Cluster Clinic Manager of the practice. Bridgepoint Health is an operating entity of Sheares Healthcare. This is a patient facing role in a fast-growing ambulatory care group. This role involves patient management and physician support. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Role

• Ensure that the clinic is in working order prior to start of clinic shift.
• Ensure that opening balance of petty cash is accurate and working order of POS systems.
• Top up consumables in Doctor's / treatment room.
• Register patients and checking of eligibility with government and corporate benefits.
• Updating TPA benefits in CMS to ease post consult and payment process.
• Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient.
• Assist the clinician in minor procedures / Chaperoning.
• Perform minor procedures (e.g. ECG) and taking of patient’s vitals and to update in CMS.
• Assist patients in making follow up appointments and scheduling of visits.
• Washing of medical devices and equipment’s and performing sterilization (autoclave).
• Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient portal / clinic management system.
• Perform administrative duties such as daily fridge temperature recording, sharp box disposal and attendance tracking.
• Replenishment of medications and consumables as required.
• Closing of shift, including tallying of daily takings against payment mode.
• Perform timely claims (e.g. HSG, CHAS, Medisave, TPA).
• General housekeeping of the clinic.
• Attending to inbound enquiries from patients via various channels (WhatsApp, phone, e-mails).
• Follow up on administrative processes in a timely manner (benefits check and referrals).
• Tracking and releasing of patient reports.
• Liaise with vendors (e.g. laboratory and radiology) for collection of samples and receiving of reports.
• Ensure all medical devices are in working order daily.
• Other duties assigned by Deputy Clinic Manager / Clinic Manager / Cluster Clinic Manager and Clinic Head Physician.

The Person

Salary Range is subject to relevant experience.

Tell employers what skills you have

Healthcare Industry

TPA

Ambulatory Care

Housekeeping

Healthcare

Consumables

Team Player

Scheduling

Radiology

Laboratory

Autoclave