Hotel Front Desk

Responsibilities

Handle reservations through telephone, faxes &

email

Perform personalized check-in and

check-out for guests

Ensure accurate billing,

including posting of room charges and incidental charges

Presenting statements and collecting payments from

departing guests

Handle general request from

guests, such as extra amenities, wake up call services, overseas

calls, etc

Be familiar of the hotel's room

status and inventories

To interact with guests

whenever possible to create a memorable experience

Any other ad-hoc duties

assigned

Requirements

• At least 1 year experience

Customer

oriented

Good communication and interpersonal

skills

Able to perform rotating shift, including weekends and

public

holidays

Benefits