Admin Executive

Key Responsibilities

• Act as first point of contact for any inquiries from prospective families.
• Assist Office Manager in daily operations (maintaining Edutrust Manuals, standard operating procedures and relevant documentation in line with EduTrust requirements).
• Continually enhance the administrative systems and processes in the school in consultation with the Office Manager, CEO and / or leadership team.
• Maintain and keep up-to-date all student information in school management system and hard copy student admin folders.
• Maintain and keep up-to-date staff information on school management system and NAS.
• Basic book-keeping, assist in invoicing and issuance of receipts.
• Maintain office services by organising office operations and procedures.
• Monitor and respond to parent / customer inquiries (during school term and when on holiday at least once per week).
• Assist prospective families in admissions process (start to finish).
• Create reports for submission to management (e.g., monthly staff attendance, admissions figures, etc.).
• Attend to front desk matters, maintain cleanliness and aesthetics of front desk.
• Assist in updating staff on changes in routine, events, information relating to students / parents / vendors / other day-to-day operations.
• Liaise with the Quality Assurance Executive to ensure all standard operating policies and Edutrust documentation are accurately prepared and filed.
• Maintain and update data for enquiries, applications, tours and events, monitor current school enrolment and potential joiners and leavers and provide monthly and annual data / stats.