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Technical Support Consultant
Intver Global ConsultingSingapore, East, Singapore30+ days ago
Job descriptionProvide 1st and 2nd level support as needed (may include occasional after-hours support) Provide professional consultation to customers and partners on product features and solutions Customize and implement product solutions based on client requirements Offer post-implementation support to ensure client satisfaction Respond to customer inquiries and troubleshoot issues effectively Collaborate with internal teams, including Pre-Sales, Product Engineering, and QA
Candidate Profile :
- Bachelor's Degree or Diploma in Computer Science, Software Engineering, or related IT discipline
- 1-2 years of hands-on experience in software application development, implementation, and support
- Technical skills in one or more of the following - Java, .NET, JavaScript, SQL, Application Security
- Language - To support client in the region, we need fluency in English and any one of the following languages - Thai, Mandarin, Bahasa Indonesia
Key Responsibilities :
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Technical Consultant • Singapore, East, Singapore