Roles & Responsibilities
Provide technical expertise, including both pre-sales and post-sales support, for i-PRO’s professional range of security products, such as Video Management Systems , IP cameras , NVRs , CCTV , and wireless solutions across operations in APAC region.
Responsibilities :
1. Solution Design & Proposal
- Develop tailored CCTV solutions , including camera selection, NVRs, storage systems, and network architecture, to meet the specific needs of various industries.
- Create detailed system architecture diagrams and Bills of Materials (BOM).
2. Product Demonstrations & Proof of Concept (POC)
Conduct live or recorded demonstrations showcasing key features such as AI analytics and third-party analytics integration.Deploy POC systems to validate product performance in real-world environments.3. Technical Consultation & Post-Sale Support
Provide VMS support and troubleshooting to ensure seamless system operation.Offer guidance on integrating i-PRO products with existing systems, including VMS.Support the development and deployment of Edge AI applications and partner solutions.4. Tender & Specification Support
Assist in the preparation of technical documentation for tenders and RFPs.Collaborate with partners and specifiers to include i-PRO products in project specifications (spec-in activities).5. Training & Enablement
Deliver Pre-sales & Technical training to partners, distributors, and internal teams to enhance product knowledge and solution selling.6. Active Learning Platform Management
Work closely with the i-PRO Americas training team to launch, maintain, and enhance the Active Learning platform.Develop onboarding and training materials, including instructional videos.Requirements :
Minimum a Diploma or Degree in Computer Studies / Computer Science / Information Technology / Electronic EngineeringRelevant work experience in Singapore and S.E.A operations.At least 3 years of relevant experience in system engineer for security systemGood Knowledge of Network Structure, Firewall, VLAN, etcGood Knowledge of security products such as CCTV, IP camera, NVR, monitoring software, VMS, access control system and wireless productGood Knowledge of MS Window Server Operating System , Active Directory, DNS, SAN & NASExperience in web fundamentals skill HTML, Javascript, CSSUnderstanding of database design, query and systems (SQL)Good communication and presentation skillsOccasional travel within Asia Pacific may be requiredTell employers what skills you have
Technical Documentation
Wireless Solutions
Troubleshooting
VMS
Active Directory
Presales
SAN
Wireless
CCTV
VLAN
Network Architecture
Technical Training
IP
System Architecture
DNS
