Key Responsibilities
- In-charge of repair / service sales division
- Main Engine & aux engine repair, pumps, compressors, purifier, hydraulic, etc at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port, etc
a. ship owner, ship manager
b. Shipyard – DDW Pax ocean, ST Marine, Keppel, etc
c. Industry – sewage treatment, Jurong & Kranji
d. Spares & equipment supplier
e. Engineer solution
- Prepare & submit repair /service quotation to customer
- Get quotation from repairer
- Co-ordinate and arrange internal and external service team
- Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
- Follow up with customer for status of our offer
- Co-ordinate with repairer & customer for any claims, disputes or complaints on work done or supply
- Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
- Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
- Co-ordinate between the sales team & production / service team for reconditioning work of stock item
- Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
- Carry out risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop is part of the job responsibilities