L1 Network Engineer

Roles & Responsibilities

Key Responsibilities

Perform network implementation tasks based on scripts and procedures provided by L3 Network Engineers.

Escort and support L3 engineers during on-site data center changes and activities.

Monitor network alarms and clear tickets in coordination with L3 engineers.

Escalate circuit and connectivity issues to Telco providers and follow up on resolution.

Provide hands-on assistance in physical installations (e.g., cabling, device power-up, console access) when required.

Maintain implementation records and update documentation as instructed.

Support routine checks and operational tasks to ensure network health and availability.

Requirements

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

1–3 years of experience in IT infrastructure or network support roles.

Basic understanding of network concepts (e.g., TCP / IP, routing, switching).

Willingness to work night job as network changes required to be after office hours.

Able to travel to data centre’s

Certifications like CCNA or basic Firewall certifications (Checkpoint, Palo Alto)

Preferred Skills

Experience in supporting enterprise networks in data center environments.

Familiar with logging into and navigating Access Controllers (ACs) for performing configurations, monitoring, and diagnostics.

Experience with configuring and troubleshooting routers, switches, and firewalls (Cisco, Arista, or equivalent).

Tell employers what skills you have

Switches

Troubleshooting

CCNA

Data Center

CCNP

Information Technology

Routing

Wireless

Logging

Routers

Cabling

VPN

Checkpoint

Firewalls