Roles & Responsibilities
Reports To : Director
Job Overview :
The Telemarketer will be part of an exciting team that is crucial to the expansion of the organisation. This person will be responsible for reaching out to potential customers, generating leads, and promoting our products or services over the phone. Your ability to build rapport with clients and close sales will be key to your success in this role.
Responsibilities and Duties :
- Make outbound calls to potential clients to promote and sell products or services
- Provide information about the company's offerings and answer customer inquiries
- Identify customer needs and tailor conversations to offer appropriate products or services
- Meet or exceed sales targets and performance goals
- Follow up with leads and existing customers to ensure satisfaction and retention
- Handle objections and resolve customer issues professionally
- Maintain a high level of professionalism and customer service at all times
- Keep up-to-date with product knowledge and industry trends
- Adhere to scripts, policies, and regulations as required by the company
Benefits / Rewards :
Strong business support including coaching, training, partnerships, etc.Incentive trips to reward top performersQualifications / Requirements :
Preferred Min. Diploma from a Local PolytechnicPrevious experience in telemarketing, customer service, or sales is preferredExcellent communication and interpersonal skillsStrong persuasion and negotiation abilitiesTell employers what skills you have
Product Knowledge
Negotiation
Coaching
Teaching
Telemarketing
Housekeeping
Interpersonal Skills
Inventory Management
Cashiering
Ab Testing
Customer Service
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