Business Analyst / Senior Business Analyst

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs -  P ush boundaries,  A sk For and Give Feedback,  T ake Ownership, and  H elp Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What You Will Do :

Coordinate with business units and engineers to develop business analytics frameworks, dashboards, and reports

Ensure accuracy of data (e.g. from tags) and work with product / dev teams to manage a single version of truth

Proactively define data needs, collect, organize, and analyze data from a variety of sources

Analyze marketing channel and campaign data regularly to identify opportunities to improve marketing efficiency

Conduct in-depth analytical studies combining external research data and internal data to facilitate strategy planning for marketing teams

Write queries and perform ad hoc data analysis

What You Will Need :

Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or Business Communications are preferred

1-2 years of experience in data analytics and business intelligence

Familiar with data visualization toolsExperience in programming or analytic tools such as SQL, Python, Jupyter Notebooks.

Familiar with data visualization tools such as Tableau or Google Data Studio

Experience with marketing tags / pixels, clickstream / event / activity management, and web analytics tools are preferred

A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required

Proficient in spoken and written English and Mandarin