Sales Support

Roles & Responsibilities

Job Description

• Understand the basic of the Partition and Operable Wall product range
• Support dealers / partners of all the regions assigned to you by providing help with specifications, pricing, logistics, POs, invoices, payment etc. i.e. including but not limited to Thailand, Vietnam / Cambodia, the Philippines, Indonesia, Korea, Japan, New Zealand, Mongolia, and South Africa
• day to day support to dealers whenever they have enquiries
• maintain a positive relationship with dealers
• work closely with QS team, run through the specification and providing a complete information / specs and make up the layout on OST or manually.
• work closely with drafting team and follow up on drawings.
• making sure the quotations and drawings are being put together accurately.
• work closely with logistic and demand planning team to follow up on stock checking invoicing, and payments. Making sure payment has been received in timely manner.
• communicate the upcoming projects to PM, demand planning, and QS team to prepare necessary arrangement for the projects.
• maintain document flow, making sure those documents saved in SharePoint are the most updated ones.
• maintain and help to update leads and projects in Salesforce, update information of Dealers and Key / Account.
• consolidating information of project specs and history from other regions.
• coordinate with marketing team on proposal preparation
• amples / mock-up arrangement to dealers.
• able to take over the workload of a team member on leave.

Requirement

Tell employers what skills you have

Microsoft PowerPoint

Microsoft Office

Microsoft Excel

Customer Support

Drawing

Invoicing

Marketing

SharePoint

Demand Planning

Attention to Details

Microsoft Word

Customer Service

Business Development

Pricing

Layout

Africa