Roles & Responsibilities
- Working location : Senoko
- (Transport provided at Sembawang, Yishun, Ang Mo Kio and Bishan MRT)
- Monday to Friday, 8.00am to 5.30pm
Key Responsibilities :
Perform daily billing functions and backed end administrative support for SME and B2B segments.Accuracy and timely issuance of bill to customers.In charge of pre-billing set up of customers’ accounts in the billing systemPerform bill run and manual billing calculationsLiaise with regulators on billing matters including mismatch consumption and meter calibrationUploading of invoices into the government portal website or client’s in-house portal as and when requiredReconcile monthly billing reconciliation on billed invoicesProvide case support to the Customer Service team on cases related to billing as and when neededPerform any other tasks assigned by the supervisor as and when required.Being involved in system migration and User Acceptance Test (UAT) for billing system automation.Identify process improvement and close the gapsJoy Yeow Zhi Qian
(CEI Registration No : R2096261)
Recruit Express Pte Ltd (EA Licence No : 99C4599)
Tell employers what skills you have
UAT
Microsoft Office
Microsoft Excel
Process Improvement
Invoicing
B2B
Office Administration
Attention to Details
Administrative Support
Customer Service
Calibration