Floor Manager

Roles & Responsibilities

Staff management : Supervise and guide a team of employees.

Create work schedules and manage time-off requests.

Hire and train new staff members.

Provide coaching and discipline when necessary.

Operations and performance : Ensure all daily activities on the floor run smoothly and efficiently.

Set goals for staff and communicate strategies to achieve them.

Maintain high operational standards and ensure quality.

Coordinate activities with other departments, such as inventory or housekeeping.

Customer service : Ensure excellent customer service is delivered.

Address customer complaints and resolve issues.

Compliance and standards : Enforce company policies and procedures.

Ensure the floor is clean, presentable, and organized.

Production-specific roles : In a studio setting, they coordinate between the director, crew, and talent to ensure the production runs on schedule.

They provide cues to talent and manage the audience, props, and equipment.

Required skills

• Strong leadership and communication abilities
• Excellent problem-solving and decision-making skills
• Ability to multitask in a fast-paced environment
• Attention to detail
• Flexibility to work in shifts

Tell employers what skills you have

Ability to Multitask

Forecasting

Leadership

Inventory

Compliance

Attention to Detail

Cashiering

Customer Service

Scheduling

Hospitality