Operations Manager

Roles & Responsibilities

About Healing Hands

At Healing Hands, we are dedicated to helping our patients in Singapore achieve optimal health and wellness through holistic, non-invasive chiropractic care. Our team of experienced chiropractors focuses on treating the root cause of pain and dysfunction, empowering our patients to lead active, pain-free lives. We are committed to clinical excellence and a patient-centric experience in a warm, welcoming environment.

Job Summary

We are seeking a highly organised and strategic Operations Manager to oversee the seamless functioning and continued growth of our clinic. This pivotal role is responsible for ensuring operational excellence across all non-clinical areas, including administration, finance, human resources, and patient service delivery. The ideal candidate will be a proactive leader who can optimise processes, manage resources efficiently, and contribute to strategic planning, all while upholding our high standards of patient care.

Key Responsibilities

Clinic Operations & Process Improvement :

• Oversee the day-to-day administrative and operational functions of the clinic to ensure maximum efficiency and a flawless patient journey.
• Develop, implement, and refine Standard Operating Procedures (SOPs) for front desk, administrative, and support services.
• Manage clinic scheduling systems to optimise chiropractor time and patient flow.
• Ensure the clinic environment is maintained to the highest standards of professionalism, cleanliness, and safety.

Financial Management & Reporting :

Team Leadership & Human Resources :

Patient Experience & Compliance :

Business Growth & Marketing Support :

Tell employers what skills you have

Community Outreach

Budgets

Growth Strategies

Operational Excellence

Financial Management

Process Improvement

Inventory

Healthcare

Administration

Chiropractic

Healing

Compliance

Team Leadership

Human Resources

Scheduling

Service Delivery