Admin Executive(Ecommerce) - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG

Roles & Responsibilities

Sales & Traffic Generation

Set up and QA all promotions, pricing, promo codes and campaign assets on Tiktok Shop / Shopee / Lazada Online to maximise conversion and sales

Coordinate with Marketing, Commercial and third-party agency & partners (creatives, affiliates etc.) to brief offers and secure traffic‑driving exposure

Content Management

Maintain accurate, locally relevant product and campaign content and site / app layouts

Post‑Sales Operations & Customer Care

Liaise with Fulfilment Operations and Customer Service teams to deliver on‑time orders and speedy issue resolution

BPO & SLA Governance

Work with the appointed business‑process‑outsourcing partner to ensure tasks are completed within agreed service‑level targets

Monitor KPIs and raise corrective actions when needed.

Reporting & Continuous Improvement

Track campaign / banner performance, site metrics (CVR, bounce, basket, NPS) and competitor trends

Recommend data‑led improvements

Prepare and refresh business SOPs to ensure operational excellence and continuity

If interested please contact Whatsapp / Call 97699093(Elvis)

Tell employers what skills you have

Sales

Microsoft PowerPoint

Microsoft Office

Microsoft Excel

Customer Care

Administration

Payroll

Communication Skills

Microsoft Word

Customer Service

Pricing

BPO