Salesforce Solution ArchitectITCAN PTE. LIMITED • Islandwide, SG
Salesforce Solution Architect
ITCAN PTE. LIMITED • Islandwide, SG
23 hours ago
Job descriptionServe as a subject matter expert in insurance domains such as life, health, and general insurance, with a strong focus on Distribution transformation areas across Agency lifecycle like Recruitment, Training, Leads Management, Performance Management, Reporting and Analytics. Leverage platforms like Financial Services Cloud, Experience Cloud, and Marketing Cloud to deliver digital, omni-channel experiences. Translate business requirements into technical designs and integration patterns. Guide development teams on best practices for Apex, Lightning Components, APIs, and data modeling. Oversee solution implementation, customization, and deployment. Collaborate with business units, product owners, and project managers to align solution design with business objectives. Present architectural decisions and roadmaps to senior leadership and enterprise architecture committees. Establish and enforce solution design standards, reusable components, and documentation practices. Conduct design reviews, performance assessments, and security audits. 10+ years of experience in enterprise architecture or solution design, with at least 5 years in Salesforce implementations. Deep understanding of insurance business processes and regulatory requirements with focus on Distribution and Agency journey transformation Proven experience with Salesforce Financial Services Cloud, Experience Cloud, and integration tools (Apigee, MuleSoft, Kafka). Salesforce certifications : Application Architect, System Architect, or Technical Architect. Experience with InsurTech platforms and digital transformation programs. Familiarity with SOC 2, data privacy, and compliance frameworks. Knowledge of tools like JIRA, MS Visio, and OneView. Strong analytical and problem-solving abilities. Excellent communication and stakeholder management. Ability to mentor junior architects and developers.
Roles & Responsibilities
Role Overview
As a Salesforce Insurance Solution Architect, you will lead the design and delivery of scalable, secure, and high-performing Salesforce solutions tailored to the insurance industry. You will act as a strategic advisor to business and technology stakeholders, ensuring alignment between business goals and technical execution across Agency transformation, and customer engagement.
Key Responsibilities
Solution Strategy & Architecture
- Define and own the end-to-end Salesforce architecture for Agency journey and related insurance solutions, including integration with core systems (PAS, billing, claims, reinsurance).
- Lead solution ideation, feasibility analysis, and fit-gap assessments for new initiatives.
- Develop architecture guardrails and ensure compliance with enterprise standards.
Domain Expertise
Technical Leadership
Stakeholder Engagement
Quality & Governance
Qualifications
Required
Preferred
Soft Skills
Tell employers what skills you have
Digital Transformation
Security Audits
Data Modeling
Reinsurance
Architect
Architectural
Visio
Architects
Stakeholder Engagement
Solution Architecture
Enterprise Architecture
General Insurance
Regulatory Requirements
Financial Services
Business Requirements
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Solution Architect • Islandwide, SG
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