Sr Solution Engineer – AI & Apps Global Black Belt - MICROSOFT OPERATIONS PTE LTD

Roles & Responsibilities

Overview

Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success.

Your role as AI &App Solution Engineer in CSA Org requires : Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Builds competitive knowledge, documents compete patterns, and shares within the community to drive change and escalations for competitive selling strategies. Proactively develops strategic cross-workload / subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Build Strategy

• Builds competitive knowledge, documents compete patterns, and shares within the community to drive change and escalations for competitive selling strategies. Acts as a subject matter expert on a particular competition. Delivers competitive knowledge back to product and engineering teams.
• Works with local account and marketing teams to shape strategic win and customer success plans and tailors to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Where applicable, builds consumption plans with moderately complex requirements in coordination with Partner and Industry Solutions Delivery teams after customer sign-off.
• Proactively develops strategic cross-workload / subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs.

Education

Leverage Partner Ecosystem

Scale Customer Engagements

Solution Design and Proof

Qualifications

Required Qualifications

Preferred Qualifications

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .

Tell employers what skills you have

Digital Transformation

Information Security

Microsoft Technologies

Security Architecture

Azure

Technology Management

Architect

Technical Presales

Customer Success

Architectural Design

Strategy

Accountability

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