Customer Service Manager (Freight Forwarding Industry) - TALENT TRADER GROUP PTE. LTD.

Roles & Responsibilities

Job Description :

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements :

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to : gs1@talenttradersg.com;

EA License No. : 13C6305

Registration No. : R23117856 CHOE KIN MUN

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Tell employers what skills you have

Customer Service Skills

Negotiation

Sales

Sales Support

Microsoft Office

Microsoft Excel

Customer Service Operations

Customer Supply Chain

Freight Forwarding

After Sales Support

Good Communication Skills

Sea freight, experience

Communication Skills

Presentation Skills

Freight management

Team Player

Customer Service

Business Development

Customer Service Experience