Senior Store Manager

Roles & Responsibilities

Job Title : Senior Store Manager / Retail Manager

Location : Singapore

Reports to : Brand GM

Company Overview

We are a premium lifestyle brand with an established retail presence in Singapore and expansion plans across Southeast Asia. With two stores currently operating and a new store opening soon, we are seeking a dynamic Retail Manager who has the potential to grow into a Multi-Store Manager role.

Role Summary

The Retail Manager will oversee daily retail operations, drive sales performance, and deliver an exceptional customer experience. This role requires strong leadership, commercial acumen, and the ability to manage multiple locations. The successful candidate will also be expected to build strong partnerships with landlords and support future store openings.

Key Responsibilities

• Manage and oversee the performance of existing two stores, ensuring achievement of sales and profitability targets.
• Lead and motivate store teams to deliver best-in-class customer service and clienteling.
• Monitor KPIs, develop action plans, and implement strategies to maximize store productivity.
• Maintain strong relationships with landlords and mall management to optimize business performance.
• Work closely with HQ and regional teams to execute retail strategies, promotions, and visual merchandising standards.
• Oversee recruitment, training, and development of store staff to ensure strong succession planning.
• Drive operational excellence, including inventory management, loss prevention, and compliance with company policies.
• Actively contribute to the planning and execution of new store openings in Singapore.

Requirements

Tell employers what skills you have

Lifestyle

Leadership

Operational Excellence

Visual Merchandising

Customer Experience

Housekeeping

Interpersonal Skills

Inventory

Landlords

Succession Planning

Unloading

Inventory Management

Adaptable

Customer Service

Loss Prevention

Service Excellence