ELDERCARE PROGRAMME EXECUTIVE (FUNERAL) - Cheng Hong Welfare Service Society

Roles & Responsibilities

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

• Coordinate and oversee all assigned funeral cases, ensuring dignified and timely service delivery.
• Liaise with families, vendors, and internal stakeholders to manage logistics and documentation.
• Offer emotional support and information to clients or their families over the phone.
• Accurately input and maintain funeral case data in the internal database.
• Ensure timely updates and data integrity for reporting and compliance purposes.
• Assist with setup, coordination, and on-site duties as needed.
• Participate in the hotline rotation to respond to inquiries and provide assistance during and outside regular hours.
• Provide ad hoc logistical and administrative support for community and memorial events organized by the eldercare team.

Requirement

Tell employers what skills you have

Clinical Supervision

Written English

Social Services

Counseling

Compliance

Good Communication Skills

Mental Health

Administrative Support

Case Management

Personal Development

Able To Work Independently

Service Delivery

Home Care