BUSINESS SYSTEM ANALYST

Roles & Responsibilities

• Need to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications / Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process / program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Understand the logistics systems and provide improvement solutions.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Tell employers what skills you have

Negotiation

Hardware

Change Management

Interpersonal Skills

Business Analysis

Software Documentation

System Testing

Traceability

Business Process

Integration Testing

Facilitation

Business Requirements

Technical Design