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Infrastructure Engineer
Infrastructure EngineerTESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
Infrastructure Engineer

Infrastructure Engineer

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
23 days ago
Job description

Roles & Responsibilities

Key Responsibilities

1. Infrastructure Management

  • Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.
  • Install, configure, and maintain operating systems (Windows Server, RHEL) and system management tools.
  • Perform system upgrades, patch management, capacity planning, and performance tuning.
  • Manage and monitor backup, recovery, and replication activities to ensure data integrity and availability.

2. Security & Compliance

  • Perform infrastructure security hardening and testing based on CIS benchmarks and Singapore Government security standards.
  • Manage access controls and user accounts in line with IT security policies.
  • Support compliance with IT governance, audit, and regulatory requirements.
  • Participate in disaster recovery planning, testing, and execution.

    • 3. Collaboration & Projects

  • Participate in the design, setup, and implementation of new infrastructure solutions and enhancements.
  • Collaborate with vendors, service providers, and internal IT teams to resolve infrastructure issues and deliver reliable solutions.
  • Support infrastructure-related documentation, capacity planning, and audit activities.

    • 4. Patch Management & Upgrades

  • Test, stage, and deploy OS patches, firmware updates, and hardware upgrades.
  • Apply change management best practices for controlled deployment of updates and enhancements.

    • 5. Hardware & Environment Support

  • Support and maintain enterprise-grade hardware : Dell servers, Cisco switches, FortiGate firewalls, UPS, and Dell EMC storage.
  • Manage and monitor virtualization platforms (VMware, OpenShift / Kubernetes) and infrastructure monitoring tools (Grafana, Prometheus).
  • Ensure high availability and reliability of infrastructure components across environments (production, staging, development).

    • 6. Documentation & Continuous Improvement

  • Maintain up-to-date SOPs, infrastructure diagrams, maintenance logs, and change records.
  • Generate reports on performance, capacity, and preventive maintenance activities.
  • Identify opportunities for automation and reliability improvements to strengthen infrastructure resilience.

    • Requirements

  • Diploma / Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
  • At least 3–5 years of experience in infrastructure administration and support.
  • Strong knowledge of Windows Server, RHEL, VMware, and enterprise hardware (servers, storage, networking).
  • Hands-on experience with backup and recovery tools, firewalls, and system monitoring platforms.
  • Familiarity with container platforms (OpenShift / Kubernetes), DevOps tools (Ansible, GitLab), and monitoring tools (Grafana, Prometheus).
  • Working knowledge of ITIL processes (incident, change, and problem management).
  • Experience in pre-sales or tender preparation will be an added advantage.
  • Candidate should be open and willing to learn about system, application, and middleware layers — including configuration, deployment, and troubleshooting of integrations.

    • Tell employers what skills you have

    Switches

    Troubleshooting

    Hardware

    Change Management

    VMware

    Administration

    Information Technology

    Reliability

    Replication

    Windows Server

    Networking

    Operating Systems

    ITIL

    Ansible

    Disaster Recovery

    Virtualization

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    Infrastructure Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG