Network Engineer (Ref 25828) - Islandwide, SG

Roles & Responsibilities

Responsibilities

• Ensures network platform is functioning properly at the customer site.
• Maintain the availability of network operations including network related incident and change management in accordance with stipulated Service Level Agreements
• Prepare for the commission, de-commissioning and tech refresh of network devices
• Facilitate in problem solving and collaboration and provide a fast break-fix solution and service
• Provide preventive maintenance such as patching and firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability and update of capacity reports
• Update process and procedural documents
• Support and assist in product / solution demonstrations, proof of concepts and installation for customers & resellers
• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support on all Business Unit Products and Solutions
• Any other ad-hoc duties as required or assigned

Requirements

Licence no : 12C6060

Tell employers what skills you have

Switches

Preventive Maintenance

Change Management

CCNP

High Availability

Administration

Service Level

Wireless

Network Design

Access Control

IP

Firmware

Routers

WAN

Firewalls

Technical Support