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RESTAURANT MANAGER - Islandwide, SG
MARTINO AGENCYIslandwide, SG7 days ago
Job descriptionProven work experience as a Restaurant Manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Strong leadership, motivational and people skills Proven customer service experience as a manager
Roles & Responsibilities
We are looking for a Restaurant Manager to lead our business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.
Responsibilities :
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Qualifications :
Tell employers what skills you have
Licensing
Leadership
Ingredients
Food Quality
Inventory
Purchasing
Sanitation
Compliance
Cashiering
Customer Satisfaction
Customer Service
Scheduling
Cut
Hospitality
Customer Service Experience
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Manager Islandwide Sg • Islandwide, SG