Roles & Responsibilities
Duties and Responsibilities
- Oversee operations of designated outlets and ensure outlets’ profitability and operational efficiency on a daily basis
- To achieve monthly sales target and monitor sales for designated outlets
- Oversee maintenance and minor renovation for designated outlets
- Responsible for staff management, product quality, maintaining excellent customer service standards, and execution of Advertising and Promotion programs
- Manpower recruitment and scheduling to achieve optimal productivity
- Lead and motivate outlet staff in achieving sales targets and customer satisfaction
- Evaluate the operations and procedures and suggest improvements
- Oversee and be responsible for inventory mix and stock level in respective outlets
- Assist the Operations Manager with new product formulation
- Regular review to improve cleaning standards, food safety and sanitation
- Any other related operational issues and projects as and when required
Tell employers what skills you have
Sales
Able To Multitask
Food Safety
Inventory
Formulation
Sanitation
Team Lead
Presentation Skills
Customer Satisfaction
Team Player
Customer Service
Staff Management
Scheduling
Service Excellence