Roles & Responsibilities
■ Stable MNC
■ Newly created role
■ Nice working environment
Due to company's expansion, our client is looking for a permanent Part-time Customer Service and Office Support Assistant. Tues, Wed and Thur - 8.30am to 5.30pm
You will be responsible in :
- Overseeing daily office operations and providing administrative and customer service support to the APAC Customer Service team.
- Maintain and update customer records in SAP in coordination with the commercial team and clients, ensuring data accuracy.
- Perform master data creation and management in SAP in line with internal standards.
- Support the end-to-end order fulfilment process, including order entry, confirmation, and communication with internal teams and external customers.
- Coordinate with Operations for accurate preparation of shipping documents and ensure regulatory compliance.
- Provide general administrative assistance to the Customer Service team.
- Maintain organized filing systems and records for the Customer Service Department.
To be successful , you should have a Diploma / Degree with at least 2 years of relevant office administrative or customer service experience. Will be a PLUS if you come with medical device / pharmaceutical industry background.
You should come with :
Strong communication, interpersonal skillsProficiency in SAP and Microsoft Office. Excellent customer service skillA self-starter with the ability to multi-task, prioritize work and pay close attention to detailsOpen minded, flexible, and ready for challengesTell employers what skills you have
Ability to Multitask
Microsoft Office
Microsoft Excel
Administration
SAP
Attention to Details
Customer Satisfaction
Microsoft Word
Customer Service
Customer Service Experience