Forward Deployed Software Engineer (Applied AI - AI / ML) - SERVICENOW PTE. LTD.

Roles & Responsibilities

Why This Role Matters

Enterprises are raising the bar. AI initiatives must deliver business value—not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software.

As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build—owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation—delivering systems that are battle-tested in production and scalable across industries.

Job Description : Who You Are

You are a systems-minded, AI-native engineer who ships real software. You own the full stack—and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at scale. You don’t just debug code—you debug systems, context, and customer pain points.

You will

• Build solution-ready LLM-enabled applications that span backend logic, data orchestration, and front-end UI
• Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments
• Codify reusable assets—libraries, prompts, scaffolds—to accelerate future engagements
• Shape developer experience by sharing feedback with platform and product teams

What You’ll Do

Qualifications : What You Bring

Preferred Qualifications

Join us at the frontier of enterprise AI—where your code powers AI transformation, your systems go live in the real world, and your ideas shape how the future scales.

Tell employers what skills you have

Azure

Pipelines

Customerfacing

Ships

Software Engineering

UI

Tuning

Distributed Systems

SaaS

Versatility

Angular

GCP

ServiceNow

Orchestration

Debugging

System Architecture