Talent.com
This job offer is not available in your country.
SAP ERP Service Delivery Manager - Islandwide, SG

SAP ERP Service Delivery Manager - Islandwide, SG

ABEAM CONSULTING (SINGAPORE) PTE. LTD.Islandwide, SG
5 days ago
Job description

Roles & Responsibilities

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title : SAP ERP Service Delivery Manager

Job Description : SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement :

  • Must have experience in managing SAP ERP AMS projects.
  • Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
  • Must have experience in supporting pre-sales. Able to engage and manage customer independently.
  • Must have experience in S / 4HANA support.
  • Logical and structured thinking.
  • Motivated to learn new technology.
  • Cloud experience.

Responsibilities :

  • Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
  • Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
  • Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
  • Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
  • Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
  • Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
  • Implement best practices and continuous improvement initiatives to enhance service delivery processes.
  • Requirements :

  • Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
  • Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
  • Has experience in S / 4HANA or cloud implementation
  • Motivated to learn new technology
  • Working in tight deadlines and short notice is very common
  • Readiness to learn and deliver additional modules
  • Why Join Us

    At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

    Tell employers what skills you have

    Digital Transformation

    Budgets

    SD

    ERP

    Presales

    Technology Solutions

    Strategy

    SAP

    SAP ERP

    Banking

    Customer Satisfaction

    Consulting

    ITIL

    Business Transformation

    Professional Services

    Service Delivery

    Create a job alert for this search

    Service Delivery Manager • Islandwide, SG

    Related jobs
    • Promoted
    SAP ERP Service Delivery Manager - ABEAM CONSULTING (SINGAPORE) PTE. LTD.

    SAP ERP Service Delivery Manager - ABEAM CONSULTING (SINGAPORE) PTE. LTD.

    ABEAM CONSULTING (SINGAPORE) PTE. LTD.Islandwide, SG
    Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries.With a global...Show moreLast updated: 5 days ago
    • Promoted
    Cloud Service Delivery Manager - Islandwide, SG

    Cloud Service Delivery Manager - Islandwide, SG

    PERSOLKELLY SINGAPORE PTE. LTD.Islandwide, SG
    Cloud Service Delivery Manager.An excellent Cloud Service Delivery Manager opportunity has just arisen with a leading global brand. Ensure reliable, secure, and efficient cloud service delivery whil...Show moreLast updated: 4 days ago
    • Promoted
    Application / Technical Delivery Manager - Islandwide, SG

    Application / Technical Delivery Manager - Islandwide, SG

    D L RESOURCES PTE LTDIslandwide, SG
    Technical Delivery Manager to manage the end to end delivery of one or more project streams as per the committed timelines, cost, scope and quality. Attending requirement gathering sessions, a...Show moreLast updated: 6 days ago
    • Promoted
    Delivery Manager - Islandwide, SG

    Delivery Manager - Islandwide, SG

    SEDHA CONSULTING PTE. LTD.Islandwide, SG
    Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives. Develop detailed project plans, sch...Show moreLast updated: 6 days ago
    • Promoted
    Service Delivery Manager_Contract - NTT SINGAPORE PTE. LTD.

    Service Delivery Manager_Contract - NTT SINGAPORE PTE. LTD.

    NTT SINGAPORE PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
    The Service Delivery Manager (SDM) is responsible for ensuring that IT services are delivered effectively and efficiently to meet business and client expectations. This role involves managing servic...Show moreLast updated: 4 days ago
    • Promoted
    SAP Manager (SD / MM / WM) Technology Consulting - Islandwide, SG

    SAP Manager (SD / MM / WM) Technology Consulting - Islandwide, SG

    Ernst & Young Advisory PTE. LTD.Islandwide, SG
    We’re looking for Managers with Technology Consulting experience to join our team with experience in one or more of the following : . SAP ECC6 or S / 4HANA with functional competency in one of the follo...Show moreLast updated: 3 days ago
    • Promoted
    Service Delivery Manager - QUESSCORP SINGAPORE PTE. LTD.

    Service Delivery Manager - QUESSCORP SINGAPORE PTE. LTD.

    QUESSCORP SINGAPORE PTE. LTD.Islandwide, SG
    As a Service Delivery Manager, Service Leadership, you are responsible for overseeing IT infrastructure services, ensuring alignment with ITSM / ITIL methodologies, and maintaining service availabili...Show moreLast updated: 6 days ago
    • Promoted
    IT Service Delivery Manager (Permanent role) - Islandwide, SG

    IT Service Delivery Manager (Permanent role) - Islandwide, SG

    TALENTSIS PTE. LTD.Islandwide, SG
    Ensure adherence to established processes and procedures.Lead complex troubleshooting and root cause analysis for network, system, and infrastructure issues. Manage infrastructure delivery across AW...Show moreLast updated: 5 days ago
    SAP ERP Senior Manager

    SAP ERP Senior Manager

    ABeam Consulting (Singapore)Singapore, Singapore, SG
    Quick Apply
    About Us ABeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries.With...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Service Delivery Manager - PERSOLKELLY SINGAPORE PTE. LTD.

    Cloud Service Delivery Manager - PERSOLKELLY SINGAPORE PTE. LTD.

    PERSOLKELLY SINGAPORE PTE. LTD.Islandwide, SG
    Cloud Service Delivery Manager.An excellent Cloud Service Delivery Manager opportunity has just arisen with a leading global brand. Ensure reliable, secure, and efficient cloud service delivery whil...Show moreLast updated: 4 days ago
    • Promoted
    Application Delivery Manager (High Bonuses / Central) - Islandwide, SG

    Application Delivery Manager (High Bonuses / Central) - Islandwide, SG

    CAREERALLY PTE. LTD.Islandwide, SG
    Lead end-to-end technical delivery and change management, ensuring on-time, within-scope delivery that meets business and compliance needs. Define and enforce technical standards, best practices, an...Show moreLast updated: 2 days ago
    Service Delivery Manager (Applications)

    Service Delivery Manager (Applications)

    Xcellink Pte LtdSingapore, Central Singapore, SG
    Quick Apply
    Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline. Collaborate and coordinate with other teams on user...Show moreLast updated: 30+ days ago
    • Promoted
    Service Delivery Manager (Lift Management Systems) (JD#10532) - Islandwide, SG

    Service Delivery Manager (Lift Management Systems) (JD#10532) - Islandwide, SG

    SCIENTE INTERNATIONAL PTE. LTD.Islandwide, SG
    We are looking for a self-motivated and independent Service Delivery Manager to manage and support the delivery of maintenance and operational tasks related to Lift Management System (LMS).The succ...Show moreLast updated: 10 days ago
    • Promoted
    Service Delivery Manager - Islandwide, SG

    Service Delivery Manager - Islandwide, SG

    CTC GLOBAL PTE. LTD.Islandwide, SG
    The Service Delivery Manager plays a key role in ensuring uninterrupted operations for the assigned hospital project.You will be responsible for overseeing daily operational activities, monitoring ...Show moreLast updated: 3 days ago
    • Promoted
    Service Delivery Manager_Contract - D12 Balestier, Serangoon, Toa Payoh, SG

    Service Delivery Manager_Contract - D12 Balestier, Serangoon, Toa Payoh, SG

    NTT SINGAPORE PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
    The Service Delivery Manager (SDM) is responsible for ensuring that IT services are delivered effectively and efficiently to meet business and client expectations. This role involves managing servic...Show moreLast updated: 4 days ago
    • Promoted
    SAP ERP Service Delivery Manager

    SAP ERP Service Delivery Manager

    ABEAM CONSULTING (SINGAPORE) PTE. LTD.Islandwide, SG
    Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries.With a global...Show moreLast updated: 5 days ago
    • Promoted
    Service Delivery Manager - Islandwide, SG

    Service Delivery Manager - Islandwide, SG

    DATA CONNECT TECHNOLOGIES PTE. LTD.Islandwide, SG
    Service Delivery & Operations.Manage day-to-day IT service delivery in line with agreed SLAs, OLAs, and KPIs.Manage and implement service delivery project management, coordinating internal re...Show moreLast updated: 4 days ago
    • Promoted
    IT Service Delivery Manager - Islandwide, SG

    IT Service Delivery Manager - Islandwide, SG

    TALENTSIS PTE. LTD.Islandwide, SG
    Lead and manage IT infrastructure operations across AWS, on-prem, VMware, and hyper-converged platforms, ensuring SLA compliance and customer satisfaction. Troubleshoot complex environments, perform...Show moreLast updated: 11 days ago