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ID Administrator - D14 Geylang, Eunos, SG

ID Administrator - D14 Geylang, Eunos, SG

OPUS IT SERVICES PTE LTDD14 Geylang, Eunos, SG
12 days ago
Job description

Roles & Responsibilities

We are looking for ID Administrator with desktop support or contact centre experience.

Job Duties

  • User Acess Provisioning, Amendment and Removal
  • Grant / Revoke user access rights
  • Process the account request form raised by the requestor.
  • Ensure all information are correct and approval from Head of Division (HOD) are sought.
  • Seek Approval from system owner.
  • Implement the approved request
  • Verify the completion of the request.
  • Inform requestor and file the evidence upon completion of the request
  • Trigger and coordinate the access review.
  • Request or retrieve list of access request from Systems and monthly leaver list from FM.
  • Perform first level check for unnecessary account (e.g., Inactivity >

90 days, staff left organization etc).

  • Send reminder to staff to access system if inactive >

    • 60 days.

  • Perform sanity check and generate the access review list by division.
  • Send the request to division for review.
  • Ensure the return result with HOD approval.
  • File the evidence to central repository upon completion of review.
  • Follow-up based on the request result, e.g. send request to division to submit account request form if new account is required for staff.
  • Ensure all approved request are implemented as per the SOP and within the stipulated timeline

    • Requirements

  • Min 1 year experience in implementing UAM requests
  • Meticulous in checking through the request forms
  • Comfortable to liaise via email or calls and guide the requestors on the right process
  • Comfortable and able to work with excel and VLOOKUP
  • Work in a team
  • Preferably with desktop support or contact centre experience

    • Other information

  • Office location is at Kaki Bukit
  • 5 days office hours
  • Security clearance are required as this is a government project (Processing time around 2-3 weeks)

    • Tell employers what skills you have

    Microsoft Excel

    Azure

    Desktop Support

    Administration

    Fund Administration

    user accounts

    Administrative Support

    Case Management

    Encryption

    Vlookup

    Virtualization

    Incident Management

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    D14 Geylang Eunos Sg • D14 Geylang, Eunos, SG