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Restaurant Manager

Restaurant Manager

VIOLET OON INC. PTE. LTD.Islandwide, SG
7 days ago
Job description

Roles & Responsibilities

Job Duties and Responsibilities :

Sales &Financials

  • Control labour cost, and monitor operating expenses to meet budget.
  • Work towards achieving Sales targets with the team
  • Keeping track on the daily sales collection and ensure it is being bank-in accordingly
  • Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
  • Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

  • Supervise staff and team.
  • Conduct daily staff briefing and share information.
  • Coach and motivate the team to maintain high morale.
  • Maintians staff motivation levels
  • Take an active role in the day-to-day training and development of the team
  • Plan weekly duty roster and assign staff for daily operations.
  • Check tasks assigned are completed as per standards.
  • Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

    • Daily Operations & Controls

  • Ensures Standard operating procedures followed up
  • Check to confirm daily tasks are completed
  • Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
  • Check all equipment are maintained and in good working order.
  • Oversee the smooth running of the operations to ensuring operation efficiency
  • Ensure all areas of the restaurant remain clean and free of clutter.
  • Coordinate with purchaser for orderings such as beverages, and-stock.
  • To order and maintain stock levels to avoid stock outages.
  • Coordinate with Chef on group booking.
  • Prepare all reports required including but not limited to :
  • Sales Reports & Tracking
  • Duty Roster and Attendance records
  • Part time and OT records, Inventory reports, All other related reports
  • Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
  • Follows up on all instructions / direction / initiatives from the management and cascades down all instructions professionally.

    • Customer Service

  • Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
  • Maintain a constant focus on providing excellent, memorable guest experiences.
  • Compiled feedback lists and follow through
  • Monitor and report on all feedback including online channels
  • Ensure smooth service flow and handle complaints / feedback and concerns of guests in professional manner.
  • Builds relationships with regular guest

    • Skills, and Attitude :

  • Display initiative, leadership qualities and ability to motivate team
  • Practice sales selling techniques to increase revenue.
  • Courteous and patient
  • A team player and works well with people
  • Able to work under pressure
  • Mature pleasant personality and can make sound decisions.
  • Ability to work in a fast-paced environment

    • REQUIREMENT

  • Candidate must possess at least 5 Year(s) of working experience in the related field
  • Preferably Manager specialized in Food / Beverage / Restaurant Service or equivalent.

    • Candidate will act as a Management for this job position.

    Exciting Benefits Await You :

  • Special Birthday Treat : Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
  • Performance Rewards : Quarterly incentives and attractive bonuses.
  • Well-being Matters : Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
  • Professional Attire On Us : Confirmed staff receive fully reimbursed uniforms for work requirements.
  • Smooth Transitions : Night transport provided for late-night work or transit.
  • Career Growth Opportunities : Explore advancement within our dynamic organization.
  • Education Support : Invest in your future with opportunities for further study.
  • Additional Perks : Exclusive Employee Assistance Program, Discounts on Company Products / Services, and Engaging Team-building Activities.

    • Tell employers what skills you have

    Sales

    Works well with people

    Leadership

    Food Quality

    Inventory

    Financials

    Purchasing

    Service Recovery

    Sanitation

    Selling

    Cashiering

    Team Player

    Customer Service

    Staff Management

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    Restaurant Manager • Islandwide, SG