System Engineer - AL-FNC250107 003 / 10

Our Client is an established IT solutions business in the market. With the expansion of their business, they're looking for System Administrators . The System Administrator will be responsible for performing System Administration and Management activities for the Company and / or In-Scope Institutions. This role includes managing operating systems, system software, hardware, and ensuring the stability and security of system environments.

Key Responsibilities :

1. System and Hardware Management :

o Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.

o Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN / NAS storage, and virtualization platforms.

2. Incident and Problem Management :

o Respond to system incidents according to severity levels and meet service level requirements.

o Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.

o Adhere to incident management workflows and procedures.

3. Documentation and Reporting :

o Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.

o Provide timely and accurate reports on system performance, capacity planning, and incident analysis.

4. Collaboration and Coordination :

o Work closely with third-party vendors, telecommunication operators, ISPs and other service providers.

o Participate in transition planning and support the onboarding of systems and services.

5. Compliance and Training :

o Ensure compliance with company policies, information security guidelines and health and safety regulations. Provide continuous training to enhance knowledge and skills in system administration and management.

Requirements

Qualifications :

• Education : Diploma in Information Technology or a related field.
• Experience :

o Minimum of 3 years of experience in managing system and hardware

infrastructure.

Certifications :

o ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE, RHCSA).

Skills :

o Strong technical knowledge of system and hardware management.

o Excellent problem-solving and decision-making skills.

o Ability to work independently and as part of a team.

o Strong communication and interpersonal skills.

Working Conditions :