Roles & Responsibilities
Key Responsibilites and Accountabilities
- Staff Management
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures with the guidelines provided by the Human Resources Department
- Accountable for the achievement of top line and bottom line targets
- Training and development of the team (Cash handling, Inventory Management, Carmera setting, EPX / IMIX, Salesmanship)
- Maintains site staff quality by training, on the job evaluations, image quality, assessments and guest service evaluations
- Ensures availability of merchandise and services by maintaining inventories
- Knowledge in basic trouble shooting of the equipment in the site
- Generate reports to be used by various departments
- Make recommendations on pricing by reviewing sales activities; determining additional needed sales promotion; studying trends
- Maintains the stability and reputation of the site by complying with legal and partner requirements
- Knows and understands how to read a P&L and make the necessary operational adjustment to positively affect it.
- Ensure accurate reports are accumulated and sent to DM and head office
- Contributes to team effort by accomplishing related results needed
- Build a good relationship with internal management and partners
- Responsible for keeping accurate records to assist with payroll and OT on a daily basis for the team on site
- Implement guidelines provided by HR Department in the management of hi / her team
- Adheres to Company image and grooming standards at all time whilst on duty
- Perform any other reasonable tasks as may be requested from time to time
Skills and Qualification
Candidate must possess at least Primary / Secondary School / "O" Level, Diploma / Advanced / Higher / Graduate Diploma in any field.Required language(s) : EnglishAt least 2 Year(s) of working experience in the related field is required for this position.Required Skill(s) : customer service, leadership, microsoft excel, communication, extrovertPreferably Manager specialized in Sales - Retail / General or equivalent.Excellent verbal and written communication skillsAn extrovert who does not mind striking up conversation with complete strangersThe ability to impart knowledge and create and training others within the organisationFlexible and adaptableA self-motivated fast learnerTell employers what skills you have
Negotiation
Sales
Leadership
Microsoft Excel
written communication skills
team performance
Information Technology
Service Leadership
Selling
Payroll
Inventory Management
Adaptable
Physically Fit
Compliance
Team Lead
Human Resources
Customer Service
Staff Management
Scheduling
Pricing