Corporate Acct Mgr

Responsibilities

• Establish and maintain strong relationships with corporate clients, understanding their unique needs and objectives.
• Conduct engaging presentations and app demonstrations to highlight the benefits and value of ClassPass for employees' health and well-being.
• Collaborate with strategic partners to develop and execute initiatives aimed at driving subscriber growth.
• Drive upselling initiatives by identifying opportunities within existing customer base and effectively communicating value-added products or services tailored to their needs.
• Collaborate closely with the sales and marketing teams to develop customized engagement strategies tailored to each client's workforce.
• Provide exceptional customer service and support, addressing client inquiries, resolving issues, and ensuring a seamless experience for all users.
• Analyze engagement metrics and performance data to identify trends and areas for improvement, actively seeking innovative solutions to maximize enrollment and retention rates.
• Stay up-to-date with industry trends, competitor offerings, and evolving client needs to continuously enhance the effectiveness of our engagement strategies.
• Collaborate with clients to create customized assets and promotional materials, leveraging the ClassPass brand guidelines, to effectively communicate the benefits of our platform and drive employee engagement.
• Manage the distribution and inventory of ClassPass merchandise, ensuring timely delivery to clients and maintaining accurate records of merchandise transactions.

Skills & Experience