IT Helpdesk ($2500-$3000 | 6 months contract | Public Sector)

Roles & Responsibilities

Duration : 6 months

Location : 31 North Buona Vista Road

Salary : $2500-$3000

Work Timing : Monday-Thursday : 8 : 30 AM - 6 : 00 PM, Friday : 8 : 30 AM - 5 : 30 PM

Eligibility : Only Singapore Citizens

Responsibilities

• Migrate content from the existing LEARN DC system to the new platform, ensuring accuracy and completeness of the transferred content and data.
• Collaborate with the technical team to ensure a smooth transition and troubleshoot any migration issues that may arise.
• Provide level 1 support to stakeholders, assisting them in troubleshooting technical issues related to content development on the new platform.
• Communicate effectively with clients to understand their needs and provide timely and effective solutions.
• Deliver any other duties to support the ILT team in its transition effort as and when the need arises.

Requirements

Apply via MyCareersFuture

Only Shortlisted candidates are contacted

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Source : SS-JO-27081

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Tell employers what skills you have

Communication

Troubleshooting

Ability To Work Independently

Outsourcing

Interpersonal Skills

First line technical support

Stakeholder Engagement

Learning Management Systems

Customer Service

Content Development

Technical Support