E-commerce Fulfillment Operator - Kallang SGLab (Part-time / Full-time)

Key information about this role :

This is a part-time / full-time role.

This role is part of the ecommerce team in Decathlon Singapore, reporting to the e-Commerce Operations Leader of Singapore Lab.

We consider only Singapore Citizens / Singapore PR for this role.

Decathlon has been present in Singapore since 2013, with its first store in Bedok in 2016. Our mission is to make sports accessible and satisfy customers, which has led to rapid expansion. Currently, we operate 6 "Experience" stores and 9 "Click & Collect" stores. We seek sport-passionate talent who enjoy thinking outside the box and innovating in retail and omni-channel operations.

Responsibilities

Team Player :

Ensure smooth E-commerce operations, focusing on customer satisfaction and collaboration across roles such as Picking, Packing, and controlling order issues. Meet delivery KPIs.

Operations :

Drive operational excellence by improving processes and monitoring logistics KPIs to enhance supply chain performance.

Explore new ways to improve efficiency and effectiveness as E-commerce evolves.

Partnerships :

Collaborate with various partners to strengthen operations and ensure smooth functioning.

Customer Service :

Work closely with the Customer Service team to identify improvement areas, maintaining customer loyalty through our Satisfied or Satisfied policy.

Project Driven :

Contribute to Singapore Lab's E-commerce projects such as C02 optimization, 0 Plastic initiative, supplier management, and dashboard development.

Passionate about Ecommerce.

Open-minded with a service-oriented attitude.

Team player responsible and adaptable to fast-paced changes.

Digitally savvy, business-minded, and entrepreneurial.

Self-motivated with a passion for sports.

Decisive and proactive.

Fresh graduates are welcome to apply.

Remuneration and Benefits :

Starting from $2100, up to $3000+.

Monthly bonuses up to 10%.

Opportunity to become a Shareholder and participate in profit sharing.

Career Development :

Upskill through Decathlon Academy.

Internal career progression in retail and support functions.

Work-Life Balance & Perks :

Annual sports and health allowance.

20% staff discount on all products.

Comprehensive medical, dental, and insurance coverage.

Maternity benefits and health screening allowances.

Supportive counseling services.

Community & Culture :

Engage in sports activities and store events.

Join a vibrant, sporty community.

Join Decathlon to experience a lifestyle dedicated to sports and community. Apply now and be part of our journey!

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