Cybersecurity Engineer (post sales delivery & software)

Roles & Responsibilities

As a Cybersecurity Engineer (post sales delivery & software) , your main responsibilities are as follows :

• Provide Level 1 and 2 support for assigned security projects, including onsite troubleshooting, root cause analysis, and detailed incident reporting.
• Implement and configure various security products, ensuring seamless integration with existing infrastructure.
• Create comprehensive documentation for project requirements, configurations, and operational procedures.
• Adhere to the project implementation lifecycle , ensuring timely and successful project delivery.
• Provide after-sales support, including product incident escalation and 24x7 technical support (on a rotational basis).
• Conduct user training sessions and knowledge transfer to empower users and enhance security awareness.
• Integrate security products with existing systems, ensuring optimal performance and security posture.

About You

Tell employers what skills you have

Information Security

Troubleshooting

Aftersales

Cyber Security

Software Engineering

Root Cause Analysis

Scripting

Routing

Networking

Windows

Project Delivery

Linux

Security Awareness

Software Development

CISSP

Firewalls

Technical Support