We are searching for a seriously talented Client Manager to join our Singapore studio.
- ...have you worked in some of the world's best agencies?
- ...do you have outstanding FMCG client management experience working with global brands?
- ...are you ready to level up?
If this sounds like you, we'd love to hear from you!
ABOUT US :
400+ strong global brand agency100% independent27 years young8 studios around the worldOffering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh
t done; above all, we march to the beat of our own drum.As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best.
At Bulletproof we have three core beliefs :
WE BELIEVE GREAT IDEAS CHANGE THE WORLD
We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.
WE BELIEVE PEOPLE MAKE THE DIFFERENCE
We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy.
WE BELIEVE NAÏVEity breeds brilliance
We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions.
ABOUT THE ROLE :
As a Client Manager, you will work as part of the client services team supporting and in partnership with Senior Client Managers and Senior Client Directors. You will be responsible for the successful day-to-day running of projects whilst building strong relationships with clients and team members alike.
Your main duties and responsibilities will include :
CLIENT FACING
Organising and attending a number of client meetings; creating and contributing to presentations, ensuring meeting notes are distributed in a timely mannerBeing a key point of contact within the agency for clients across a number of projects while converting strong and influential relationships into meaningful partnershipsManaging client expectations through on-going dialogue and honest discussionsBeing responsive to client needs and requests, whilst balancing great service with the needs of the agencyBeing flexible and adaptable to circumstances, proposing solutions with easeBeginning to negotiate simple fee and timing discussions with the support of senior team membersWriting and / or overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentationConfidently presenting and discussing briefs, feedback, proposals and financials with the client teamWITHIN THE CLIENT SERVICES TEAM
Reporting into your Senior Client Manager or Senior Client Director on a day-to-day basis while working with and supporting the wider team as requiredManaging the delivery of design projects and workflow, ensuring work is completed to the highest standard whilst meeting client timelines and budgetsLeading the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues or challengesDeveloping and managing project timelines and detailed proposals, which are realistic and effectively meet our client’s needsTaking responsibility for ensuring Screendragon is up to date and accurateAssisting with the weekly management of billings, forecasting and client purchase ordersUndertaking desktop research for brief content, audits, presentations and pitchesLearning from Client Directors and Client Partners to grow client relationships and broaden your understanding of the client service disciplineWITHIN THE BROADER BULLETPROOF TEAM
Positively contributing to the culture of our agencyBuilding unbreakable bonds and working collaboratively with the wider Bulletproof teamProviding clear and actionable feedback within critiques and briefings, which is supported with appropriate rationale and grounded within the client briefOrganising and managing individual project wash-upsBeginning to utilise our proprietary strategic tools to build stronger briefsWorking closely with the production team in the delivery of artwork and guidelinesProactively generating ideas to inspire members of the wider teamUtilising and following the Bulletproof processes to deliver best practice ways of workingAssisting in the development and delivery of client presentations, pitch presentations and new business proposals when requiredRequirements
WHAT YOU SHOULD HAVE :
If you tick all of the boxes below, we could be a perfect match!
Some experience within the design or advertising industryAbility to forge strong relationships through excellent interpersonal skillsExceptional attention to detail and communication skills, both written and verbalWell informed and reliable; able to foresee potential problems and propose solutionsAbility to remain positive and calm under pressure in our fast-paced and sometimes frenetic working environmentAbility to successfully prioritise and manage multiple tasks and projects at any one timeDemonstrate a clear understanding of the design industry, with a willingness to continue learningAbility to proactively identify, leverage and spot opportunities with clientsIn line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!
Benefits
Very competitive benefits. Contact us to find out more!
