Store Manager

Central

Job

Responsibilities : Be

the 1st-in-charge of the store to oversee and ensure smooth daily

operations

Responsible for the profit &

loss of the store and implement appropriate cost control

measures

Manage the store's budget and

forecasts to meet or exceed management expectations

Maximize profitability of the store by increasing

turnover (revenues and covers) as a first priority and controlling

costs as a second priority

Maintain and

improve the overall performance of the store on a regular basis

including cost analysis and monitoring of processes

Supervise food and operational safety to ensure a

comfortable environment for the customers

Ensure customers' needs and expectations are met by

providing an efficient and professional service as well as

resolving potential service failure with tact and

diplomacy

Drive operational efficiencies of

the store by providing operational leadership in support of the

organization's service culture and maximize customer

satisfaction

Control labour through effective

manpower scheduling and monitor leave of staff

Actively involved in hiring process by identifying and

selecting candidates for junior positions

Actively involved in staff counselling and propose to

management on course of disciplinary action, including but not

limited to, termination of employment

Manage,

supervise and groom a team of supervisors and service staff to

ensure maximum utilization of manpower allocated

• Handle all store administrative duties

Any other jobs or duties assigned by the Senior Store

Manager from time to time.

Job Requirements :

Minimum of 5 years management experience in Food &

Beverage industry.

Possess sound leadership

qualities and ability to manage service staff.

Competency in Microsoft Office applications (Excel, Word

and PowerPoint).

Excellent communication &

interpersonal skills; able to build lasting relationships with

guests.

Possess good organizational and

management skills; able to lead and inspire staff

• Singaporeans only