SOC Security Analyst

Job

Description : Level 1

technical support for the customers and focus on fulfilling and

resolving assigned incidents and service requests.

Monitoring and reporting of systems :

Network / System / Website up time and security alerts

Assisting with the processing of user accounts, assisting

in complex ticket requests, and participating in escalations with

subject matter experts

Hands-on experience in

Unix / Linux and Windows administration

Strong

foundation in Internet protocols (TCP / IP) and security

concepts

Hands-on experience in Security

Information Event Management System (SIEMS)

Strong ability to understand and analyze log and network

packet data

Strong foundation in security

threat and attack countermeasure

Analytical

problem solving and troubleshooting skill

Effective time management and organizational

skill

Handles day to day call activities and

volume

Support and enhance internal processes,

particularly Incident Management and Problem Management

Ability to provide technical support over the phone and

email with professional demeanor

Require

working on 3 varied shifts including night, weekends and

holidays.