Operations Leader

The Store Manager is a key leadership position responsible for overseeing the daily operations of a retail store. This includes managing a team of sales associates, maintaining store appearance and organization, and ensuring exceptional customer service.

The ideal candidate will have a strong background in retail management, with experience in team supervision, customer relations, and inventory control. A diploma in Business Studies, Hospitality, or Retail Management is preferred.

The role requires excellent communication skills, both verbal and written, as well as the ability to work effectively in a fast-paced environment. The Store Manager must be confident, self-motivated, and able to adapt quickly to changing circumstances.

Key responsibilities include :

• Managing sales floor operations and visual merchandising
• Sales performance analysis and goal setting
• Team member recruitment, training, and development
• Customer complaints resolution and issue escalation

The successful candidate will possess a strong work ethic, excellent time management skills, and the ability to multitask in a busy retail environment. If you are a motivated and results-driven professional looking to take on a challenging leadership role, we encourage you to apply.