Customer Support Coordinator – Ocean Freight [Toh Guan | Mon–Fri 11 am–8 : 30 pm | $2,000–$2,600 + AWS & VB] – EH03 - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Roles & Responsibilities

Customer Service Coordinator

(Ocean Freight Department)

Basic Salary : $2,000 - $2,600 + AWS & variable Bonus

Working Days : Mon - Friday 11am -8.30pm

Address : Toh Guan Road

Responsibilities :

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import / export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements :

✅Interested personnel kindly send your CV to WhatsApp : https : / / wa.me / 65 88567364(Ethan)

Han Meng Zhuo | Reg No : R25138931

The Supreme HR Advisory Pte Ltd | EA No : 14C7279

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Customer Experience

Housekeeping

Interpersonal Skills

Inventory

Customer Care

Administration

MS Office

Freight

Communication Skills

Customer Satisfaction

Microsoft Word

Customer Service

Shipping

Online Research

Customer Service Experience