Responsible for overseeing the efficient running and profitability of restaurants and managing their staff
Restaurant Management
- Ensure compliance with licensing, hygiene and health and safety legislation / guidelines
- Liaise with customers, employees, suppliers, licensing authorise etc
- Make improvements to the running of the business
- Ensure adherence to quality expectations and standards
- Ensure compliance with company cash handling policy and procedures
Sales
Push for sales and promotionCost Management
Oversee stock level and order suppliesPeople Management
Interview, recruit and supervise staffDevelop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employeesCustomer Service
Handle customer enquiries and complaintsEnsure customers' satisfactionMotivate and train staffAdministration and Reporting
Prepare and present staff / sales reportsHandle administration and paperworkPerform other reasonable job duties as requested by Supervisors