Service Delivery Coordinator

Job Profile

We are seeking a Support Service Officer to provide assistance at our counter and concierge.

Key Responsibilities :

• Provide front-line support for customers
• Extract CRM Performance Reports
• Handle customer enquiries including creating cases and updating appointment lists
• Assist with membership sign-ups, assistance programmes, card replacements and other transactions
• Support ad-hoc duties as assigned (e.g data entry, appointment confirmations)

Requirements :

About the Role :

As a key member of our team, you will be responsible for providing excellent customer service and supporting our operations.

What We Offer :

A dynamic work environment with opportunities for growth and development.