Quality Manager

Roles & Responsibilities

Job Summary

To lead and manage the quality assurance and food safety functions to ensure compliance with regulatory, customer, and company standards. The Quality Manager will oversee the implementation and maintenance of food safety programs, drive continuous improvement in product quality, and manage internal and external audits

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Key Responsibilities :

• Lead the development, implementation, and continuous improvement of quality systems (e.g. HACCP, ISO 22000, FSSC 22000, GMP).
• Ensure compliance with food safety regulations, customer requirements, and internal quality standards.
• Oversee quality control procedures, including raw material inspections, in-process checks, and finished product testing.
• Lead and manage the quality assurance team, including training, performance evaluation, and development.
• Investigate customer complaints, non-conformities, and deviations; implement corrective and preventive actions.
• Coordinate and lead external audits (e.g. SFA, third-party certifications, customer audits) and ensure audit readiness at all times.
• Manage documentation and record-keeping systems related to quality and food safety.
• Analyze quality data and trends; generate reports and drive initiatives to reduce product defects and improve consistency.
• Collaborate with production, R&D, procurement, and other departments to ensure product quality throughout the supply chain.
• Ensure proper calibration and maintenance of quality testing equipment.

Qualifications and Requirements :

Preferred Skills (Optional) :

Tell employers what skills you have

Quality Control

Quality Assurance

Quality Improvement

Quality Management Systems

ISO

Supply Chain

GMP

Food Manufacturing

Auditor

Procurement

Food Technology

Audits

Audit

Six Sigma

Calibration