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RESTAURANT MANAGER
TALENT HARBOR PTE. LTD.D07 Golden Mile, Middle Road, SG1 day ago
Job descriptionMinimum 2 years of hands-on management experience in a fast-paced F&B or café environment Proven track record in team leadership, operational efficiency, and crisis handling Strong people management and communication skills Willing to lead by example and work frontline when required High level of discipline, accountability, and resilience under pressure Able to commit to peak periods, long hours, weekends, and public holidays without issue Passion for food, service excellence, and team development
Roles & Responsibilities
Key Responsibilities :
- Take full ownership of end-to-end café operations, staffing, cost control, and performance metrics
- Lead, train, and discipline a team of service and kitchen staff to uphold high standards at all times
- Maintain strict adherence to hygiene, food safety, and workplace safety requirements
- Drive sales, manage food cost, labour cost, and negotiate with suppliers to ensure operational efficiency and profitability
- Implement SOPs and uphold service consistency across shifts and outlets
- Handle all customer feedback professionally and resolve any service recovery issues swiftly
- Monitor inventory closely and ensure timely ordering and stock accuracy
- Prepare and submit daily / weekly sales and operations reports to management
- Be on the ground during peak hours, including weekends and public holidays
- Take initiative to improve café systems, workflow, and staff productivity
- Handle any emergency, staff shortage, or unexpected operational challenge promptly
Requirements :
Tell employers what skills you have
Food Safety
Workplace Safety
Food Quality
Inventory
Team Development
Service Recovery
Team Leadership
Pressure
Accountability
Cashiering
Communication Skills
Customer Service
Service Excellence
Cost Control
People Management
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Restaurant Manager • D07 Golden Mile, Middle Road, SG