Assistant Shop Manager

Roles & Responsibilities

• Supervise and manage day-to-day operations of the shop
• Upkeep cleanliness, visual merchandising, and overall presentation of the shop
• Follow up on customer’s appointment and feedback
• Train manicurists, motivate team’s morale and resolve staff issues
• Create marketing campaigns and promotions to achieve KPI sales target
• Monitor inventory, manage stock ordering, maintain hygiene of the supplies
• Prepare sales reports, staff rosters, and assist with payroll and commission calculations
• Supervise opening and closing procedures, including daily cash reconciliation

Requirements

Tell employers what skills you have

Product Knowledge

Leadership

Operational Excellence

Visual Merchandising

Interpersonal Skills

Inventory

Sales Management

Retail Sales

Payroll

Marketing

Train New Employees

Customer Service