Client Solution Manager

Roles & Responsibilities

We are representing our client in the global technology and engineering sector to look for a strategic and client-focused Client Solution Manager to lead the design and delivery of high-impact business transformation initiatives. You will act as a trusted advisor to clients, working across business and technology teams to translate enterprise objectives into actionable, scalable, and sustainable solutions.

Responsibilities

• Client Engagement & Strategy Alignment : Support transformation efforts by aligning client objectives with actionable strategies, ensuring business outcomes are clearly defined and achievable.
• Solution Discovery & Design : Collaborate with stakeholders to understand business needs, co-create value-driven solutions, and define future-state operating models and workflows.
• Process Optimization : Analyze current operations and identify opportunities to streamline processes, improve agility, and increase profitability across client business functions.
• Cross-Functional Collaboration : Work closely with IT, operations, and leadership teams to ensure solutions are feasible, well-integrated, and designed for long-term scalability.
• Transformation Leadership : Lead strategic initiatives involving digital enablement, automation, customer experience improvement, and business capability development.
• Governance & Value Tracking : Support the definition of KPIs, success metrics, and tracking models to ensure measurable results and continuous improvement.
• Innovation & Best Practices : Stay informed on industry trends and recommend innovative practices or emerging technologies that can enhance business performance.

Requirements

Tell employers what skills you have

Leadership

Scalability

Customer Experience

Change Management

Solutioning

Risk Management

Financial Acumen

Estimates

Strategy

Business Strategy

IT Operations

Communication Skills

Process Optimization

Consulting

Business Transformation

Mapping