Media & Operations Executive

Role

Overview :

This role supports the

Business Team by managing media and

marketing initiatives, while also handling operations to ensure

smooth processes and enhance business

growth.

Key

Responsibilities : Media

& Marketing :

Create and manage content for social media, campaigns,

and promotional materials to attract and retain clients (Posts,

Reels, etc).

Coordinate with internal teams

and external vendors for media production.

Track engagement and provide insights to improve

marketing effectiveness.

Ensure all

communications reflect the centre's brand and

values.

Operations :

Respond to operations-related enquiries from clients,

parents, and staff professionally and promptly.

Support scheduling and general operational

coordination.

Plan and coordinate events such

as holiday camps and other centre activities.

Escalate issues to relevant team members and follow up to

resolution.

Help improve operational processes

based on enquiry trends and feedback, using insights to inform

content, messaging, and promotional

strategies.

Requirements :

Diploma / Degree in Media, Marketing, Business,

Administration, Communications, or related field.

Strong organizational, multitasking, and communication

skills.

Experience in content creation and

social media management.

Professional and

friendly approach when handling clients.

Proactive, detail-oriented, and able to work

independently.

Ability to work on weekends

during peak business periods (5 day work

week).