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Customer Service (Call Center)

AdeccoSingapore, Singapore

30+ days ago

Salary

SGD 2,650.00–SGD 4,500.00 monthly

Job description

Our client is the largest bank in Southeast Asia by assets and among the largest banks in Asia with over 150 branches in Singapore. It provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East

The Job

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers' needs and provide appropriate solutions and attention
Identify cross-sell opportunities during customer interaction
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Solicit customers' feedback and identify problem trends for improvement actions

The Talent

Fresh diploma / degree graduates or candidates with experience in call centre environment (minimally Higher Nitec above)

Comfortable to be in a call centre role

Committed and focused

Strong communication skills and customer centricity

Adaptable and a fast learner

Next Step

Email Topic : Apply Customer Service (Call Center)

Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No : 91C2918

Personnel Registration No : R24123927

Tan Yang En, Isaac