A Hair Consultant provides
expert advice and guidance on hair care, styling, treatments, and
product recommendations based on the client's hair type, condition,
and personal goals. The Hair Consultant may work in a salon, hair
clinic, or retail setting and is responsible for consultations,
personalized hair care planning, and ensuring high customer
satisfaction.
Key
Responsibilities :
Conduct detailed consultations with clients to assess
hair type, condition, concerns, and desired outcomes.
Recommend suitable hair treatments, products, or services
tailored to the client's needs.
Educate
clients on proper hair care practices and maintenance
routines.
Stay updated on the latest hair
trends, treatments, and technologies.
Collaborate with hairstylists, trichologists, or
therapists to deliver holistic hair solutions.
Maintain accurate client records, including
treatment / product history and progress notes.
Upsell or cross-sell relevant products and services to
meet business targets.
Address customer
inquiries and concerns in a professional and helpful
manner.
Maintain a clean, professional, and
welcoming consultation area.
Hair Consultant • Singapore