Receptionist & Medical Translator (Japanese Speaking)

Job Description

Our client is a Japanese start-up clinic. They are looking for a Receptionist & Medical Translator to join the new team.

【 What you will be doing 】
- Answer the telephone in a courteous and professional manner.
- Receive and convey messages in writing, verbally, and electronically/ e-mails. Check emails regularly.
- Assist with patient registration and appointment.
- Japanese to English and English to Japanese interpretation for doctors and patients (training will be provided)
- Prepare claims form for the patient with insurance policy coverage.
- Assist patients with vaccination bookings.
- Receive lab reports, share them with the doctor, call the patient and conduct filing accordingly.
- Orders for stationery and supplies for clinic usage.
- Liaise with vendors, suppliers, and hospitals as required.
- Prepare medicine as prescribed by the doctor.
- Assist nurse and doctor when necessary.
- Perform other duties and errands as assigned by the Manager.

Qualifications

• Requirement

  【 What they are looking for 】
  
  (Must)
  - Fluent in English and Japanese (JLPT N1) Listening/Writing/Speaking is essential to liaise with Japanese patients and local doctors.
  - At least 2 years of working experience in the customer service industry or medical clinic setting.
  - Good interpersonal skills, able to communicate positively, effectively, and professionally with patients, doctors, and colleagues.
  - Willingness to work Saturday and Sunday

• English Level

  -

• Other Language

  -

Additional Information

• Benefit

  【 What they are offering 】
  - AWS
  - Variable Bonus (Depends on Company and Individual performance)
  - Annual Leave 10 days
  - Medical Leave
  - Transportation Allowance
  - Health insurance

• Working Hour

  9:00 ~ 18:00

• Holiday

  -

• Job Function